27 April 2010

Social is the Enemy of Business

Came across this and thought it would be good to post.


How will this reversal impact on enterprise alignment?

18 April 2010

Social Media - What persona is appropriate where?

In a recent blog in TalentedApps, Amy Wilson explored how communication methods used at work vary from communication with friends, even when the people you are communicating with are the same people.

The selection of which social networking tool to use when and how, as well as what persona you display in each network, affects how people put together a picture of you. Some people will be connected through only one network but many may be connected across multiple networks and they get a broader picture of your life.

How does this access to our multiple personae impact our relationships? This is something each of us needs to come to terms with for ourselves. There are many organisations spreading warnings about the security of social networks and how much information a person who wants to exploit that material may find on the web. It is up to each of us to be informed and make our decision as to how much of our lives we wish to share with our networks, which networks should be kept internal to an organisations, which to expand into the realm of global access and which of your networks intersect and how. I am just starting my journey down this path and exploring my use of tools like facebook, twitter, linkedin, plaxo, blogger so I will keep you posted on my findings.

10 April 2010

Digital Citizenship Awareness - Impact on Workplace?

I have been surfing around looking at the concept of digital citizenship and how social media is being used to increase awareness of digital ethics and acceptable behaviours. I particularly like this short video that looks at the choices a person has on-line. How their digital persona will behave.




What does this mean for the enterprise? As I noted in a previous post that looked at my son's behaviour with all things digital, digital natives just expect technology to be there, to work and to enable them to discover, create, and collaborate and we need to take this into account when offering services. But another aspect is that digital natives will be exposed to and likely taught what it means to be a "good digital citizen" at school, and it will be interesting to see how this will change the work environment both in the digital and analogue environment.

14 March 2010

IHE - Information Integration in Healthcare. What can other industries learn from their experiences?

I'm currently doing research related to an electronic health records solution and I'm looking at the IHE initiative to integrate the healthcare enterprise. As I go through the processes, profiles and frameworks the problems that the healthcare industry are trying to resolve are very similar to other industries that I have worked with but the approach to integration seems more pragmatic than I have experienced elsewhere.

The frameworks look at sharing of information where there are multiple standards for information exchange as well as terminology. The proposed solutions do not put all the eggs in the "single standard" utopia. To quote one of the presentations on the IHE website:
"IHE provides a standard process for implementing multiple standardsimplementing standards"

The process looks at the realities of working in an environment with multiple authorities across regions (state/provincial, national) each with their own systems (electronic and paper) and their own political pressures around provision of service, privacy and managing costs.

It's an interesting problem space with much different drivers than integration in the financial sector or other largely commercial industries. I look forward to going through the lessons learned and the plans for the future.

22 February 2010

Visualisation and Mash-ups with Social Media - Where could this take us?

This post has the theme of decision making in today's world of social media. What is the impact of social networks and data mash-ups and visualisations of their content on decision making?

The post on Talented Apps looks at the role of humans in the network the concept of balancing the size of the network (the number of the participants) and the voice of the individual.

A recent post Harvard Business Review: Four Ways of looking at Twitter demonstrates how trends can be pulled from social networks. Another post Tech Crunch: Five Ways to Mix, Rip and Mash your Data. provides an overview of tools that can be used to build agents to bring together information from RSS feeds and other sources giving people more tool sets to gauge information flow.

But what does popularity in tweets or RSS Feeds mean?

I find myself tossing between two quotes:

"If you have an apple and I have an apple and we exchange these apples then you and I will still each have one apple. But if you have an idea and I have an idea and we exchange these ideas, then each of us will have two ideas."
- George Bernard Shaw


and

"There's a whiff of the lynch mob or the lemming migration about any overlarge concentration of like-thinking individuals, no matter how virtuous their cause." - P.J. O'Rourke





13 February 2010

Example - How to make a complex concept entertaining

I came across this example of presenting a complex concept in an entertaining and educational way. Thought I would share this

ICT Stereotypes - Are they keeping people (mostly girls) away?

This is a bit of a different track for me. My husband recently started the new school year. He is an ICT teacher at a local school for Year 11 and 12. There is a very slim turnout of girls for ICT courses and he is wondering how to attract more girls into the program?

I did a bit of asking around and one of the more popular opinions I got back was that a more social or personal relationships focus around ICT may encourage attendance. I came across the Digital Divas program, which offers a single sex program for Year 8 ICT to encourage girls participation.

I also found this European Schoolnet summary of a white paper from Cisco looking at Women in ICT. Where there was an observation that there was a poor understanding of the types of job roles and opportunities that exist.

To provide some insight into ICT roles Education Queensland published Female ICT Role Models, providing biographies and role insights for female members of the ICT community and the Education Technology Debate posted Female ICT Role Models, on TV and Youtube looking at the potential impact of these media to encourage participation in ICT.

Personally, I did not originally pursue a role in ICT, in fact I consciously avoided it. My perception of ICT careers was of programmers and did not include roles like business analysts, IT architects, project managers ...etc. I know many people who have found careers in IT more by accident, normally through being involved in a project as the business subject matter expert and then staying in the field. Is the ICT industry losing out because of people's perceptions?

Here is a video trying to change the perception of ICT


Maybe the change in perception will increase enrolment from both genders. What do you think?